Terms of Service

1. Operator information

This service is operated by Remoteline, an Italian company.

Remoteline Via Sandro Pertini n29 San Martino in Rio (RE), Italy VAT number: 03007100351 Contact: info@remoteline.it

2. Acceptance and scope

By creating an account, accessing, or using ClosePinger, you agree to these Terms. If you use the service on behalf of an organization, you represent that you have authority to bind that organization.

3. Service description

ClosePinger provides workflow software for bookkeeping and accounting teams, including document requests, reminders, file uploads, and close-related collaboration features.

4. Account responsibilities

You are responsible for safeguarding account credentials, maintaining accurate account information, and all activity under your account. You must promptly notify us of unauthorized access or security incidents.

5. Acceptable use

You agree not to:

• Use the service for unlawful or fraudulent purposes.
• Attempt unauthorized access to systems or data.
• Interfere with service integrity, security, or availability.
• Upload malware, harmful code, or illegal content.
• Violate privacy, intellectual property, or other rights of third parties.

6. Customer data and privacy

You retain responsibility for the data you upload or submit through the service and for obtaining any required permissions from your end users and clients.

Our processing of personal data is described in our Privacy Policy.

7. Subscription, fees, and billing

Paid features are billed under the plan and pricing terms presented at checkout or in your order form. You agree to provide complete and accurate billing details and to keep payment information current.

Unless otherwise stated, fees are exclusive of applicable taxes, duties, or levies, which are your responsibility.

8. Intellectual property

Remoteline and its licensors own all rights, title, and interest in the service, including software, trademarks, branding, and related content, except for customer data and third-party materials.

9. Third-party services

The service may integrate with or depend on third-party providers, including analytics, hosting, authentication, and communications providers. Their products are governed by their own terms and privacy policies.

10. Service changes and availability

We may update features, APIs, and functionality to improve the service or meet legal, security, or operational needs. While we target high reliability, uninterrupted availability is not guaranteed.

11. Disclaimers

The service is provided on an "as is" and "as available" basis to the extent permitted by law. We disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers are prohibited.

12. Limitation of liability

To the extent permitted by law, Remoteline is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, revenue, business opportunities, goodwill, or data.

Nothing in these Terms excludes or limits liability where exclusion is not permitted under applicable law, including mandatory consumer protections.

13. Suspension and termination

You may stop using the service at any time. We may suspend or terminate access for security risks, non-payment, violation of these Terms, legal requirements, or misuse that may harm users or the platform.

14. Governing law and dispute resolution

These Terms are governed by the laws of Italy, excluding conflict of law rules, unless mandatory laws in your jurisdiction require otherwise.

Any dispute arising from these Terms is subject to the competent courts of Italy, except where applicable law grants you a different mandatory forum.

15. Updates to these terms

We may update these Terms from time to time. If changes are material, we will post the updated version on this page and may notify you through the service or by email.