Legal

Privacy Policy

This page explains what personal data we process, why we process it, and your rights when using ClosePinger.

Last updated: April 2026

Who operates this service

This service is operated by Remoteline, an Italian company.

Remoteline
Via Sandro Pertini n29
San Martino in Rio (RE), Italy
VAT number: 03007100351
Contact: info@remoteline.it

What data we collect

We collect account and workspace data (such as name, email, and role), operational data needed to run the service, communication records, and technical data such as logs and security events. We process data that you or your users submit while using the platform.

Why we process data

We process personal data to provide and secure the service, support users, communicate service updates, comply with legal obligations, and improve reliability and performance.

Where required, we rely on one or more legal bases, including contract performance, legitimate interests, legal obligations, and consent.

Sharing and subprocessors

We may use trusted service providers (for example, infrastructure, email, and authentication providers) that process data on our behalf under contractual safeguards. We do not sell personal data.

International transfers

Your data may be processed in countries other than your own. When this happens, we use appropriate safeguards required by applicable law, such as contractual protections.

Retention and security

We retain data only as long as needed for the purposes described here and to meet legal obligations. We apply technical and organizational security measures designed to protect personal data.

Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to request data portability. You may also have the right to lodge a complaint with a supervisory authority.

To make a request, contact us at info@remoteline.it.

Cookies and similar technologies

We use strictly necessary technologies to provide core functionality and security. If we introduce optional analytics or marketing cookies in the future, we will update this policy and provide consent controls where required.